Associate Specialist, Implementation

Job Description Summary
Customer Delivery Europe is at the center of the Mastercard Europe organization and serves as a key point of contact between Business Units, Operations, Technology, and Global Product teams.
The Customer Implementation Services (CIS) group operates in a customer-facing environment, supporting the launch of new and existing products and services from an implementation perspective.
This is an entry-level opportunity designed for recent graduates, offering the chance to gain hands-on experience in project coordination, client engagement, and the payments ecosystem. The team delivers both standard and more complex implementation activities, ensuring high-quality service, supporting customers through their onboarding journey, and contributing to the successful launch of solutions in the market.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.