Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Financial Billing Analyst II, Contract Implementation

What does a successful Financial Billing Analyst II do at Fiserv?

The Financial Billing Analyst II will partner as an internal subject matter expert within our Finance Shared Services. This individual will be a team player that interacts both within and outside the immediate work group for assigned Fiserv billing functions. The role will be responsible for managing new client implementations as well as client renewals, directing the data conversions and interacting with the necessary parties on all questions concerning invoicing and problem resolution. This position is vital to ensure that client implementations are successful, standard procedures are followed, and data is complete.

What you will do:

• Perform business analysis for client databases, researching billing history, posting invoices, preparing and validating billing feeds, trend analysis on results to determine data errors and validation of corrections of the data prior to invoicing clients.
• Ensure client billing is recorded timely and accurately for revenue cycles. 
• Review client contracts for action and implementation.  Verifies exception and audit reports.
• Participate in turnover meetings and special projects as assigned.
• Prioritize tasks and adheres to communicated timelines.
• Ensure that client implementations are successful, standard procedures are followed, and data is complete.
• Verify exception and audit reports.
• Prioritize tasks and adheres to communicated timelines.

What you will need to have:

Proficiency with Microsoft Excel including large data sets, Macros, V Look-up, and Pivot tables

Bachelor’s degree, equivalent combination of education, related experience and/or military experience.

What would be great to have:

• 2+ years professional work experience in customer service and/or military/internship experience
• Ability to read, interpret, and apply contract terms to ensure accurate billing and compliance.
• Experience working with database tools—such as Microsoft Access—to manage and analyze data efficiently.
• Order-to-Cash experience within an ERP platform (SAP, Oracle or similar).
• Experience performing business analysis tasks related to client databases, billing history, research, and invoice posting.
• Experience in validating billing information and trend analysis.
• Experience ensuring accuracy and timeliness in client billing.

How you’ll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires the use of a computer and audio equipment.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

#LI-CR1 #LI-Onsite 

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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