Knoxville Insurance Roles Job at Foundever, Knoxville, TN

ZG9GOHZSUHh1Q0xOT2RuY2xBcG5PWWZkT0E9PQ==
  • Foundever
  • Knoxville, TN

Job Description

: Who We Are At Foundever, we deliver leading customer experience (CX) solutions to global insurance clients that offer their consumers many products including life, property and casualty, long-term care, retirement planning, investments, roadside assistance and warranty as one of the largest global providers of CX products. All calls are inbound calls only - no cold calling. Foundever supports iPhone/ Android devices. For an optimal experience in the application process and to ensure your security, please install the latest updates on your mobile device. Your fantastic opportunity This position will be supporting one of the largest insurance providers in the U.S. for military service members and their families. The main function of the Entry Level Unlicensed Adjuster role is to interact with Policy Holders, Claimants, agents, and employees during the initial FNOL (First Notice of Loss) process for Property and Casualty policies in all states. Unlicensed Adjusters will enter new loss report information, claim documentation and loss details for Auto & Property Claims. This will include setting up services for repair options, rental reservations, towing, coverage verification, and policy information. The expectation for a successful candidate is to be understanding, empathetic and detail oriented as every caller will have experienced a loss. This skill is necessary to obtain all relevant information and effectively process the claim. This role will handle between 10-20 Claims per day, in a cubicle setting utilizing dual monitors and a headset. Agents may take calls that involve high stress situations like on the scene car accidents. You will be required to go onsite for any needed support and/or training. You'll Enjoy An award-winning culture built on 35+ years of industry-leading experience and a commitment to improving the employee experience. Whether you are onsite (location) or working from home, depends on the results of your assessment and interview. You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role. Responsibilities
  • Interact with customers, clients, insurance carriers and internal sources to provide coverage information and provide policy recommendations
  • Complete a variety of day-to-day client service transactions, including policy endorsements, certificates, binders, cancellations or other tasks
  • Weekly review of quality standards, metrics, and performance
Benefits:
  • Pay: $15.50/hr - $14/hr Training
  • 100% Paid Training
  • Medical, Dental, Vision, and Wellness Benefits
  • Employee Assistance Program (EAP)
  • 401K retirement plan with company match
  • Holiday Pay
  • Paid Time Off
  • Employee discounts
  • Referral bonuses
  • Internal Mobility (84% of our managers are promoted within)
Qualifications
  • Ability to complete pre-licensing courses and pass the applicable state exam and background screenings
  • Organized self-starter, dedicated to studying on their own and comfortable in a continuous-learning environment
  • Must be 18+ years of age
  • High school diploma (or GED equivalent)
  • Must pass a background check and drug screening
  • Must live with 50 miles of our Knoxville TN site. 11221 Outlet Dr, Knoxville, TN 37922
As a note for work-at-home positions, we require the minimum requirements of your home internet service; Mbps: 15 mbps download and 5 mbps upload. Foundever requires a dedicated, distraction-free, quiet work environment during working and training hours, this includes pets, phone or other household members. About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Supporting 9+ million customer conversations every day in 60+ languages across 45 countries, Foundever combines innovative thinking and digital solutions - including self-service, artificial intelligence (AI), and data-driven analytics - with the expertise and empathy to Create Connection. Value Conversation. Get to know us at and connect with us on Facebook, LinkedIn and Twitter. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Job Tags

Full time, Local area

Similar Jobs

Confidential

Sports Reporter Job at Confidential

 ...and business solutions for more than a century. Weve always been in the business of telling stories, but were more than just a newspaper today. As one of the Upper Midwests largest media organizations, we are leaders in the business of print and digital news, technology... 

Planate Management Group

3 Construction Managers (Lake City, FL) Job at Planate Management Group

 ...infrastructure management technical consulting engineering and construction management services in support of the US Department of Defense (DOD) and its Service (Army Air Force Navy Marine Corps) missions along with other US federal agencies all over the world. We are... 

Persimmons

RTL / Physical Design Engineer Job at Persimmons

 ...you'll do: As a Persimmons RTL to PD Engineer, you will be responsible for high quality...  ..., upf and static checks. Ensuring designs meet quality, performance, power & area...  ...environments. Execute floorplanning and physical implementation using Cadence/Synopsys tools... 

NBCUniversal

Manager, Editorial Records Desk Job at NBCUniversal

 ...global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and... 

Rusiniak's Service Inc.

Heavy Duty Technician/Roadside Technician Job at Rusiniak's Service Inc.

 ...Knowledge of diesel engines, hydraulics, and electrical systems - Strong problem-solving skills and attention to detail - Ability to work independently and as part of a team - Valid driver's license and clean driving record - DOT Physical - Must be able to pass...