Lead Care Manager - Low Desert Job at Heritage Health Network, Palm Desert, CA

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  • Heritage Health Network
  • Palm Desert, CA

Job Description

Lead Care Manager (ECM) – Hybrid Role

Heritage Health Network (HHN)

Join Heritage Health Network and make a meaningful impact in your community as a Lead Care Manager supporting members through our Enhanced Care Management (ECM) program.

This is a hybrid position (2 days remote, 3 days in the field) , giving you the flexibility to work from home while building strong, in-person connections with members across Low Desert regions.

Key Responsibilities

  • Serve as the primary point of contact for members and coordinate their care
  • Develop and manage personalized care plans with members and providers
  • Collaborate with healthcare teams and community resources
  • Support members through education, advocacy, and engagement
  • Identify and address gaps in care
  • Maintain accurate, timely documentation

Requirements

  • Experience in care or case management (community-based preferred)
  • Knowledge of Medi-Cal and ECM strongly preferred
  • Strong communication and interpersonal skills
  • Ability to work in a team-oriented environment
  • Willingness to travel within Orange County
  • Bilingual (English/Spanish) preferred

Benefits

  • Medical, dental, and vision insurance
  • Paid time off + holidays
  • Competitive pay + quarterly bonuses
  • Hybrid work flexibility
  • Growth and advancement opportunities

Be part of a mission-driven team making a real difference. Apply today!

Job Tags

Full time, Remote work

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