MatchPoint is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!
Position: Business Architect V
Location: Oakland, CA, US- 1 Day Onsite
Duration: 12 Months
Rate: $55-60/hr on W2
Description:
Summary: Business Architect for our Customer Electric Outage Experience team with a focus on defining technology plan, driving deep into quantitative data with curiosity to understand trends and identify levers to increase customer experience, estimating implementation costs, and supporting change teams by describing the technology implementation to develop processes, communications and job-aids.
Key Activities: With a focus on the customer experience for unplanned and planned electric outages:
Creates architectural vision that is aligned with product vision.
Evolves technical vision to incorporate new technologies.
Challenges current/future technical needs and works towards enterprise standardization and standardization across customer channels
Makes tradeoffs among tech options to balance risk (execution, support, vendor, TCO).
Quickly assesses and moves to most viable alternatives.
Assess quantitative scores from customers and operational results from systems and field execution to identify opportunities to increase customer experience
Required Skills/Qualifications:
Bachelor's degree in Computer Science, Management Information Systems or related field of study, or equivalent experience
5 years of related work experience
Excellent communication (oral and written) and collaboration skills.
Ability to build strong relationships with and influence at the Director level of leadership
Ability to build/ further community & elevate team performance.
Execution ability, ownership, and decisiveness.
Has excellent technical knowledge and expertise for products supported.
Excellent ability and self-driven curiosity to analyze quantitative data and identify statistically relevant insights.
5 years of experience working in an Agile environment with understanding of Agile values and principals
Knowledge of relevant technology, including but not limited to Advanced Distribution Management System (ADMS), Electric Distribution Outage Management Systems (OMS), Data & Analytics Platforms (e.g. Palantir Foundry), Middleware (e.g. Mulesoft), voice/text/e-mail notification platforms, and data streaming technology (e.g. Apache Kafka, Flink, etc.)
Knowledge of business processes , including but not limited to planned and unplanned electric outages
MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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